0800 232 673

AE Fixed Wireless Connection

We are now offering our customers and the local Paeroa community access to the internet at an affordable price by using our fixed wireless network.

If you have any questions feel free to contact us.

(Fixed contract only - If you disconnect before 12 months, an early termination fee of $350.00 applies, 1 Month notice is required for disconnection.)

1. These terms

1.1 These terms and conditions set out the basis on which AE Electrical (2008) Limited provides a local network connection through our private network to our residential customers.

1.2 Additional terms may apply to your use of some of our Services. If so, we will tell you what those terms are. If there is any conflict between these terms and any additional terms, the additional terms will prevail.

2. Our Services

2.1 We are not obliged to provide Services unless we accept your application. We can decide whether or not to accept any application and we cannot guarantee the availability of a Service until it is connected.

2.2  We will use all reasonable endeavours to make our network available to you at all times. However, our network rely on us using services owned by other people. As a result, we cannot promise that our network will always be available or fully functioning. If our network becomes unavailable for any reason, we will endeavour to restore them as soon as possible.

2.3 We can suspend or restrict our network at any time if we consider it reasonably necessary to protect or maintain our network. We will always do our best to contact you before doing this, but may not be able to do so in all circumstances.

3. Charges

3.1 You must pay our charges for the network we provide to you, regardless of whether you or someone else uses the network. You are responsible for the maintenance of your Equipment and network devices used.

3.2 You must pay each invoice by the Due Date. If you do not pay any invoice by the Due Date we may suspend or restrict your connection.

4. Fair Use

4.1  Our network is subject to the Fair Use Policy

4.2  Your use of the network must be fair, reasonable and not excessive, as reasonably determined by us by reference to average and/or estimated typical customer usage of the network. We will consider your usage to be excessive and unreasonable where it materially exceeds the average and/or estimated use patterns over any day, week or month (or other period of time as determined by us) (Excessive Usage).

4.3 If in our reasonable opinion we consider your usage to be unfair, unreasonable and/or Excessive Usage we may immediately suspend, modify or restrict your use of the Services or withdraw in full or in part your access to the Services without notice to you.